@article{Webster2017, author = "Keith Webster", title = "{Leading the library of the future: W(h)ither technical services?}", year = "2017", month = "6", url = "https://kilthub.cmu.edu/articles/presentation/Leading_the_library_of_the_future_W_h_ither_technical_services_/5160862", doi = "10.1184/R1/5160862.v1" }